We actively focus on recruiting and retaining high quality individuals, through employee training and development programmes, remuneration strategies and succession planning. In 2008, we were responsible for employing 8,189 permanent members of staff in the UK. This is down 7.2% on 2007.
Approach to Business Ethics – Doing the Right Thing
The economic downturn has highlighted the importance of sound business ethics. We expect our people to maintain the highest standards of behaviour when conducting any aspects of business.
Our employment practices and policies support the high standards we have to ensure our people conduct themselves honestly and with integrity. Our partnership with Unite, our Trades Union, and our commitment to maximising opportunities for our people helps build a culture where customer-focused, responsible and ethical behaviour is embedded in our approach to business. Having this culture has never been more important, as in a difficult economic climate, investors and customers will base their decisions on business integrity.
As a result, our Group-wide Business Ethics Policy has recently been updated.
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