We were satisfied with the overall results of our 2008 Employee Survey, carried out in the UK Business. In challenging economic times, this showed a slight decrease in Employee Engagement from 73 to 70, but an increase in job satisfaction from 63 to 69. The overall Leadership Index score remains the same.
We have responded to survey results by identifying areas for improvement and are in the process of implementation. These focus on communication of the companys strategy, integrating it through cascading of objectives, improved internal communications, new management development and a review of governance and decision making process to accelerate the pace of the Business.