The IT systems that support our businesses play a crucial role in delivering services and cost efficiencies for the Group. Over the past couple of years we have taken several steps to improve the way we manage and develop our IT systems.
As part of this restructure we have evaluated our short and long term service requirements, and have selected third parties that are best suited to meeting our needs within their areas of excellence.
Our selected providers are as follows:
|
|
|
|
Application Development |
Infrastructure and Operation Services & IT Service Integration |
|---|---|
|
|
|
|
|
|
|
Voice and Data Network Services |
Application Maintenance |
|
|
|
Customer contact remains with Legal & General, but is now supported by a more customer centric approach to IT. Key security, solution architect and governance roles have been retained to ensure appropriate levels of assurance and governance across the operating model.
The resultant operating model allows us to operate more flexibly, and provides us with access to a greater number of resources with the current and new technology skills. These relationships allow us to deliver lower cost solutions and further support our cost management objectives.
