MAKING A POSITIVE ECONOMIC IMPACT.


In addition to delivering returns for our shareholders and fair outcomes for our customers we believe that as a business, we have a responsibility to take a position of leadership in broader society.

OUR PURPOSE

Our product range is designed to reflect the risk, savings and investment needs of our customers at various key stages of their lives. In return, we provide benefits to our customers and wider society as a whole. Our third-party relationships reflect our business needs and objectives.

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CUSTOMERS

BUSINESSES

PRODUCTS

BENEFITS TO CUSTOMERS

PUBLIC POLICY BENEFIT

INDIVIDUALS AND CORPORATES

RISK – SAFEGUARDING CUSTOMERS AGAINST FINANCIAL RISKS

Customers pay up front premiums in return for insurance, individual protection and annuities.

Deliver on our promise to customers and pay all valid claims that enable individuals to cope with the financial consequences of unforeseen events, such as bereavement, illness, damage to property and running out of savings in old age.

The provision of these benefits reduces the likelihood of people having to fall back on the state as a result of loss of income, homelessness or poverty in retirement. This in turn benefits society by reducing pressure on strained public finances.

 

SAVINGS – FINANCIAL PLANNING, SAVINGS AND INVESTMENTS

Customers invest funds through unit trusts, ISAs, investment funds, pensions, index funds and other savings products.

Our products enable people to save for the medium and long term, either individually or through employer schemes, and to build funds to provide a secure income in retirement. We act as a steward of our customers’ money.

As a large investor we are significant contributors to UK Plc.

 

INVESTMENT MANAGEMENT – INVESTING ON BEHALF OF INSTITUTIONAL AND RETAIL CUSTOMERS

 

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