STRATEGY.


Savings products are distributed through bank and building society partners, IFAs, employee benefits consultants and direct sales.

Our five strategic objectives* are applied across all business units. The following illustrates them in action in the Savings division.

* For further information please see Our three-year strategy plan.

(Download XLS:) Download Excel

IMPERATIVE

ACTIVITY

CUSTOMER AND BRAND

Deliver improvements to customer communications, digital capability and servicing.

CAPITAL MANAGEMENT

Develop and implement plans to optimise use of capital.

ORGANISATIONAL CAPABILITY

Build greater management capability and maintain employee engagement and leadership scores.

DIVERSIFICATION

Maximise the opportunities created by the introduction of auto enrolment.

UK GROWTH

Deliver the RDR programme, implement the platform strategy and maximise the auto enrolment opportunity.

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