Our social commitments.

Our social commitments.

We’re committed to campaigning for a better society on relevant key issues:


In 2013, we had a strong focus on improving the UK’s housing market, developing a partnership with Shelter to campaign to improve the UK’s poor house building record and tackle the problems of homelessness.

Healthcare and wellbeing

We’re a market leader in providing protection in both the UK and the US. In 2013, we developed initiatives to improve our own employees wellbeing. This links into the work we’ve done with the rehabilitation of staff suffering long term sickness.

Dignity in later life

We’re committed to ensuring that consumers get better pensions when they retire and have been active in consultations with the Government on annuities, auto-enrolment pension charges and changes in social care.

Environmental sustainability

We reduced the environmental resources used to run our business like waste collection, energy usage and carbon emissions. Paper usage increased in line with the growth of our retail business. We also build climate change resilient solutions for our clients and ensure our key suppliers comply with our own standards.


Our policies support the employment, promotion and career development of disabled persons, as well as supporting employees who become disabled during the course of their employment. We make reasonable adjustments, as required under the Equality Act 2010, for disabled employees, including seeking redeployment in the event that reasonable adjustments are not possible. We offer appropriate training, including training in relation to equality, and will make adjustments to this training where required.

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