Health

While we do not provide health insurance, we are the UK’s largest provider of life insurance and critical illness cover and provide cover both to individuals and through employee benefit schemes. As well as protecting people’s families and lifestyles, we aim to improve the general health and wellbeing of the population, both through personal initiatives and through joint campaigns in the workplace with employers. We work with a number of charities who focus upon health issues.

Our protection expertise

We’re the UK’s biggest provider of life insurance, and a major player in the corporate market.

Our market-leading position means we have a responsibility to help our customers understand the issues relating to health and the risks associated with life protection. This relates both to individual protection and corporate protection, where our campaigns help businesses improve the health of their employees. We’re a leading provider of rehabilitation services to employers, helping businesses manage sickness absence.

We can deliver better outcomes to people by stimulating greater ownership of protection and savings products. We believe that people need to take more responsibility for their own provision. In this way, affordable pensions and life insurance could benefit society.

Feet with running shoes (photo)

Commitment to improving health standards

We’ve been recognised by the Department of Health for our commitment to promoting health and wellbeing in the workplace. This commitment also extends to our individual customers and our employees. For our employees our highly-valued and successful Health and Wellbeing programme regularly encourages our people to lead healthier lives. In addition to providing health checks and advice on healthy eating we run a very popular ‘Stepjockey’ programme where people are encouraged to measure the physical benefits of regularly walking upstairs.

Our group protection business offers all customers a free Employee Assistance Programme (EAP) provided by Health Assured. EAP can help towards reducing the impact of absence and improve workplace productivity as employees have access to support and tools whilst they're at work such as telephone counselling, Cognitive Behavioural Therapy (CBT), telephone based bereavement counselling, medical information and specialist advice

Working with Healthtalk

Our partnership with online health information charity healthtalk.org provides our customers in the UK and US with access to digital content on how to better deal with health issues affecting their families’ lives. Visitors to healthtalk.org can access freely available information on specific health conditions by watching video clips and reading about the first-hand experiences of others, based on patient interviews carried out by researchers from the University of Oxford. We funded them to grow their impact and provision of free advice to our customers.

National Childbirth Trust (NCT)

NCT are funding new families health projects designed to help new parents stay healthily while balancing the pressures of being new parents.

Promoting greater understanding of stress and mental health

We work to promote greater understanding of mental health issues in many ways. We are on the advisory panel for the DWP / NHS joint mental health working Group to bring our rehabilitation expertise into the way that job centres are dealing with the impacts of mental health. We supported Mental Health Awareness Week and our CEO, Nigel Wilson hosted a dinner with Lord Dennis Stevenson, who is the Chairman of MQ, the mental health research charity, Kenny Johnston, founder and CEO of CLASP and Louise Aston of Business in the Community (BITC).

Target

Status

Deliver 6 national consumer campaigns that position us as a thought leader in the debate on Housing, Later Life and Health.

Achieved