Health

Target

Status

Deliver at least 6 major not for profit partnerships for Legal & General group businesses that provide us with insights into emerging macro trends that our business needs to better understand in 2016

Completed
Our campaigns

Reducing the impact of health issues

We’re the UK’s largest provider of UK life insurance and critical illness cover with over four million individual customers and two million people in group protection schemes. We also protect 1.2 million people in the US with life cover and over four million people in India.

Our product performance in the data centre provides information on claims and income protection. 

“When a loved one dies there is so much to do and think about. L&G were by far the easiest and best people to work with. I was amazed how easy it was to make the claim and the pay-out was much, much quicker than I expected”

Quote from a policy holder following a death claim

Our market leadership in life insurance cover inspires us to want to improve the general health and wellbeing of the population both for individuals and through joint campaigns in the workplace with employers. We work with a number of charities who focus upon health issues.

We’re a leading provider of rehabilitation services to employers, helping businesses manage sickness absence. Our group protection business offers all customers a free Employee Assistance Programme (EAP) provided by 'Health Assured'. EAP can help towards reducing the impact of absence and improve workplace productivity as employees have access to support and tools whilst they're at work such as telephone counselling, Cognitive Behavioural Therapy (CBT), telephone based bereavement counselling, medical information and specialist advice.

We can deliver better outcomes to people by stimulating greater ownership of protection products. We believe that the state, employers and individuals can work together more effectively to help people build financial resilience in the UK.

In the US we are one of the market leaders in term life insurance, mostly sold through the broker channel. Our vision for Legal & General Insurance is to leverage our expertise in the UK to create a market-leading direct-to-consumer life insurance business in the US.

In India, we now have over four million people who benefit from life insurance cover. IndiaFirst Life Insurance have embarked on a journey to provide fairly priced, simple, comprehensive and efficiently serviced insurance for the mass market.

Our Head of Corporate Social Responsibility,
Graham Precey in the Medicare Unit in India.

IndiaFirst is one of the insurance companies that participate actively in the financial inclusion scheme promoted by the government of India. IndiaFirst Life handholds these village-level entrepreneurs and hones the skills of rural India through the Common Service Centre (CSC) movement, to play a crucial role in improving social and financial development. As part of IndiaFirst’s micro and mass market insurance strategy, IndiaFirst recently tied up with ‘IFMR Rural Channels’, to distribute our life insurance policies in remote rural districts in India.

This model has improved awareness levels on the significance of personal protection through insurance in remote communities in India. In 2016-2017 we insured an additional 2,500 people bringing the total number of lives insured to 6,000 since we started.

In 2016, IndiaFirst partnered with Legal & General’s UK team to fund a Mobile Medicare Unit (MMU), in Mumbai. This MMU provided nearly 1,100 patients with access to free medicines and basic healthcare. This initiative has led to 8,500 treatments, in the last six months.

Key health issues that we campaign on

The impact of mental health

We know that stigma still exists around mental ill health which can lead to delays in people seeking help and support. Plus many people don't feel confident in knowing what to do if someone is experiencing mental distress or is in a mental health crisis situation. Part of our continued commitment to our Time to Change pledge is to raise awareness and reduce the stigma surrounding mental ill health.

Following our joining the City Mental Health Alliance in November 2015, in May 2016 we launched the ‘1 in 4 campaign’ to support Mental Health Awareness Week.

The aim of the campaign is to end the stigma surrounding mental health by standing up and encouraging people to increase conversations about mental health. Mental health affects thousands of people in the UK, and their friends, families, work colleagues and society in general. One in four people will experience a mental health problem each year. Depression affects around one in 12 of the whole population with 450 million people worldwide having a mental health problem.

Most people who experience mental health problems recover fully, or are able to live with and manage them, especially if they get help early on. But even though so many people are affected, there is a strong social stigma attached to mental ill health, and people with mental health problems can experience discrimination in all aspects of their lives.

Rehabilitation of long-term sick and disabled employees

We're recognised in the industry for the great work and return to work outcomes we achieve with our early intervention support for our Group Income Protection customers.

On Monday 19 September, Fiona King, Head of Rehabilitation was invited to The Lord Mayor’s 'Power of Diversity' breakfast series, BNY Mellon Innovation Centre, to talk about rehabilitation support, and the psychological support we offer to our Group Income Protection customers.

The Power of Diversity breakfast gave a unique opportunity to hear bite-sized presentations from a range of organisations and practitioners, who provide mental health support and interventions for employees. Based on a speed networking concept, each provider presented to five groups and gave an overview of their services in two minutes.

What we do

Health Talk provides seven million people in the US and the UK with access to online peer advice when dealing with health conditions. We supported their website which talks about people's real life experiences dealing with Cancer and other health issues

What we do

Blood Pressure UK is the only charity solely dedicated to lowering the nation's blood pressure to prevent disability and death from stroke and heart disease. Their vision is that everyone will know their blood pressure numbers, in the same way that they know their height or weight, and take steps to keep them healthy both now and in the future. We helped Blood Pressure UK, with funding for their website.

What we do

Our funding of Cancer Research UK’s Facilitator Programme supports healthcare professionals and organisations to increase informed uptake of cancer screening programmes and to improve their recognition of symptoms and use of referral guidelines. On average the programme reaches over 2,000 NHS professionals and organisations a month, including over 900 GP practices, 200 dentists and community pharmacists and 400 commissioners and planners of care. We funded the programme to drive improvement in prevention and earlier diagnosis of cancer in England, North Wales and urban areas in Scotland. Cancer is the single biggest claims area for our insurance business.

What we do

On Friday 17th June, SportInspired delivered the Legal and General Games Festival 2016 at our Kingswood location. This is the third year running we have supported this event.

149 pupils from 5 local primary schools took part in the event, helped by 41 volunteers from Legal & General, Fidelity and Just Retirement and 16 young leaders from Royal Albert and Alexandra School, Reigate, Surrey.

The games inspire both ’sporty’ and ‘non-sporty’ primary school young people to engage in local grassroots sport by showcasing local sports and their clubs. It develops Young Leader skills through active mentoring and leadership training and provides a showcase event to attract and build corporate relationships through employee volunteering.

We believe sport introduced at an early age is vital for children to stay healthy in body and mind.

The impact the games had:

  • 9.5 out of 10 score by our volunteers and 95% said they would recommend it as a volunteering opportunity to other employees.
  • 100% of children found a sport they would like to play again.
  • 95% of young leaders said they developed confidence and 93% of young leaders said they improved their ability to inspire.

Quote from one of our employees
‘’At the start there was a girl who was adamant that she didn't want to play and then at the end of the day, she couldn't even wait her turn.”