GRI index

GRI Standards

In developing this report, we followed the Standard Disclosures from the three universal standards of the GRI (GRI Standards) (launched in November 2016). Details of the GRI Standards can be found at www.globalreporting.org/standards.

GRI 102: General Disclosures

Organisation profile

GRI Standard

Information

Page number or link

102-1

Name of the Organisation

 

About the report

102-2

Activities, brands, products, and services

 

About us
Annual Report – What make us different
Annual Report – Balance sheet information

102-3

Location of headquarters

Our registered office

Annual Report – Shareholder information

102-4

Location of operations

Main locations: London, Hove, Cardiff, Birminghma, Chicago and Maryland

Annual Report – Shareholder information

102-5

Ownership and legal form

 

About us

102-6

Markets served

 

About us

102-7

Scale of the organisation

 

Employees data centre
Annual report – Consolidated Income Statement
Annual report – Consolidated statement of changes of equity

102-8

Information on employees and other workers

 

Employee data

102-9

Supply chain

 

Improving our workforce and culture
Supply chain data centre

102-10

Significant changes to the organization and its supply chain

 

Supply chain data centre

102-11

Precautionary Principle or approach

 

Our energy campaign

102-12

External initiatives

United Nations Global Compact (UNGC)

 

102-13

Membership of associations

 

Website – awards and accolades

Strategy

GRI Standard

Information

Page number or link

102-14

Statement from senior decision-maker

 

Group CEO’s statement

Ethics and integrity

GRI Standard

Information

Page number or link

102-16

Values, principles, standards, and norms of behaviour

 

Website – Ethics Principles

Goverance

GRI Standard

Information

Page number or link

102-18

Governance structure

 

Annual Report – Governance report
Website – Governance and policies

Stakeholder engagement

GRI Standard

Information

Page number or link

102-40

List of stakeholder groups

 

Materiality

102-41

Collective bargaining agreements

 

Employee data

102-42

Identifying and selecting stakeholders

 

Materiality

102-43

Approach to stakeholder engagement

 

Materiality

102-44

Key topics and concerns raised

 

Materiality

Reporting Practices

GRI Standard

Information

Page number or link

102-45

Entities included in the consolidated financial statements

 

Annual Report – Financial Statements

102-46

Defining report content and topic Boundaries

 

Materiality

102-47

List of material topics

 

Materiality

102-48

Restatements of information

 

About the report

102-49

Changes in reporting

 

About the report

102-50

Reporting period

 

About the report

102-51

Date of most recent report

 

About the report

102-52

Reporting cycle

 

About the report

102-53

Contact point for questions regarding the report

 

About the report

102-54

Claims of reporting in accordance with the GRI Standards

 

GRI Index

102-55

GRI content index

 

GRI Index

102-56

External assurance

 

External assurance

Material Issue

GRI 200: Economic

GRI Standard

Information

Page number or link

Economic performance

103-1, 103-2, 103-3

Management approach

 

Annual report 179 - 183

201-1

Direct economic value generated and distributed

 

Annual report

201-2

Financial implications and other risks and opportunities due to climate change

 

Environmental data

201-3

Defined benefit plan obligations and other retirement plans

 

Annual report 179 - 183

201-4

Financial assistance received from government

No financial assistance has been received from the government

 

Procurement practices

103-1, 103-2, 103-3

Management approach

 

Supplier data

204-1

Proportion of spending on local suppliers

 

Supplier data

Anti corruption

103-1, 103-2, 103-3

Management approach

 

Transparency

205-1

Operations assessed for risk related to corruption

100% of operations are assessed. No significant risks were identifed.

 

205-2

Communication and training about anti-corruption policies and procedures

Training is by Computer Based Training package and internal communications.

 

205-3

Confirmed incidents of corruption and actions taken

No incidents of corruption with employees and business partners. There were no public legal cases regarding corruption brought against us or our employees during the reporting periods.

 

GRI 300: Environmental

GRI Standard

Information

Page number or link

Energy

103-1, 103-2, 103-3

Management approach

 

Sustainably delivering growth for the future
Our energy campaign
Environmental data

302-1

Energy consumption within the organisation

 

Our energy campaign
Environmental data

302-2

Energy consumption outside the organisation

 

Sustainably delivering growth for the future
Our energy campaign
Environmental data

302-3

Energy intensity

 

Environmental data

302-4

Reduction of energy consumption

 

Environmental data

302-5

Reductions in energy requirements of products and services

 

Environmental data

Emissions

103-1, 103-2, 103-3

Management approach

 

Our energy campaign
Environmental data

305-1

Direct (Scope1) GHG emissions

 

Environmental data

305-2

Energy indirect (Scope 2) GHG emissions

 

Environmental data

305-3

Other indirect (Scope 3) GHG emissions

 

Environmental data

305-4

GHG emissions intensity

 

Environmental data

Effluents and waste

103-1, 103-2, 103-3

Management approach

 

Environmental data

306-2

Waste by type and disposal method

The total waste by type and by disposal method is currently under review. We disclose the total amount of waste.

Environmental data

Environmental Compliance

103-1, 103-2, 103-3

Management approach

 

Environmental data

307-1

non-compliance with environmental laws and regulations

There were no fines or non-monetary sanctions for non-compliance recorded in 2016.

 

GRI 400: Social

GRI Standard

Information

Page number or link

401: Employment

103-1, 103-2, 103-3

Management approach

 

Improving our workforce and culture

401-1

New employee hires an employee turnover

 

Employee data

401-3

Parental leave

 

Employee data

403: Occupational health and safety

103-1, 103-2, 103-3

Management approach

 

 

403-1

Workers representation in formal joint management - worker health and safety committees

Each location has their own Health and Saftey committee formed of employees, unite and facilities management. The chair of each committee reports to the Group Health & Safety committee.

Website – Governance and policies

403-2

Types of injury and rates of injury, occupational diseases, lost days, and absenteeism, and number of work related fatalities

 

Employee data

404: Training and Education

103-1, 103-2, 103-3

Management approach

 

 

404-2

Programs for upgrading employee skills and transition assistance programs

 

Improving our workforce and culture

404-3

Percentage of employees receiving regular performance and career development reviews

100% of employees received an end of year performance review and throughout the year, regular development reviews.

 

405: Diversity and equal opportunity

103-1, 103-2, 103-3

Management approach

 

Diversity and inclusion

405-1

Diversity of governance bodies and employees

Our Annual report details the diversity of our Board.

Employee data

405-2

Ratio of basic salary and remuneration of women to men

 

Employee data

413: Local communities

103-1, 103-2, 103-3

Management approach

 

Community involvement

413-1

Operations with local community engagement, impact assessments, and development programs

 

Community involvement

415: Public Policy

103-1, 103-2, 103-3

Management approach

 

Public affairs

415-1

Political contributions

 

Public affairs

418: Customer Privacy

103-1, 103-2, 103-3

Management approach

 

Transparency

418-1

Substantiated complaints concerning breches of customer privacy and losses of customer data

There were no material breaches or losses of customer data during the reporting period