(Download XLS:) ![]() |
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Number of complaints opened |
Number of complaints closed |
Complaints closed within 8 weeks (%) |
Closed complaints upheld by firm (%) |
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Banking |
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Home Finance |
642 |
683 |
100% |
5% |
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General Insurance and Pure Protection |
515 |
547 |
99% |
32% |
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Decumulation Life and Pensions |
4 |
5 |
100% |
0% |
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Investments |
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