(Download XLS:) ![]() |
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Number of complaints opened |
Number of complaints closed |
Complaints closed within 8 weeks (%) |
Closed complaints upheld by firm (%) |
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Banking |
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Home Finance |
106 |
110 |
97% |
22% |
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General Insurance and Pure Protection |
1010 |
965 |
99% |
52% |
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Decumulation Life and Pensions |
1 |
1 |
100% |
100% |
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Investments |
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